CRM systems can help businesses to manage customer data more effectively. If you’re looking for the best fit for your customers, many IT partners, including Marathon, are now suggesting that you recommend Microsoft Dynamics CRM to your clients, for a number of reasons.
Why Microsoft Dynamics CRM?
Microsoft Dynamics CRM is growing in popularity amongst businesses throughout different sectors. It helps companies to manage their customer data and balance their internal resources with external demands. It offers simplification of processes and data to create seamless data management which allows businesses to provide the best possible customer service, whilst also running their business more easily. It could help your clients to manage their data more efficiently, optimise their operations, transform products and engage their customers more. This is a great option to recommend, especially if you are doing a network overhaul for them and assessing their internal requirements.
What does Quick Start offer?
Marathon knows that it can be time-consuming process to completely change your clients’ systems to ensure that they are working efficiently and all data remains stored in the correct secure and accessible places. The Quick Start Service provides the basic implementation for your clients following a number of steps including assessing Business Readiness, Infrastructure Readiness, completing a Data Import Assessment, before the basic install, configuration and training.
Reseller training and customer support
It is important to be able to continue to support your customers’ requirements, which is why Marathon also offers training for IT resellers, so that they can understand and maintain the CRM once setup. It also helps resellers to see where there is potential for growth within the system as the company grows, and more detailed information about the configuration requirements. Each setup includes customers deciding levels of access and security for different information, which will be unique to each business yet fundamental for legal data security requirements.
The initial setup can take between 3 to 5 days, and this purely depends on your customers’ requirements and current network complexity. Microsoft Dynamics CRM can also be set up according to exact needs and an environment created to enable your customers to work seamlessly.
Find out more about Microsoft Dynamics CRM Quick Start Services by giving Marathon a call today on 020 8329 1000.