Do you (really) know your customer?
Customers change. What you knew about them yesterday may not be true today.
February 2019
January 2019
Personal data...the elephant in the meeting room
Like it or loathe it, these new regulations have certainly moved many customers to invest in data compliancy, in varying degrees.&nb
3 signs that your customer needs better Security
Does the technology and means for managing security risk meet the pace and speed, of ever-changing threats faced by your customers?
December 2018
Is it time for a Professional Services MOT?
In addition to the jokes about our choice of Christmas hats, the points raised in our article "
And that was 2018!
I know!
November 2018
Working Smarter, with add-on services from Marathon
How will you achieve your target this month? Well, if we could sell more, with every opportunity we get, that would help - right?
October 2018
September 2018
Is the market ready for your Cloud Migration Machine?
Can we sell the Cloud in the same way as we s
August 2018
Reimagining the Digital Workspace- by design!
Endpoint devices haven’t always been so mobile. For those that remember they were huge ugly beige-coloured boxes, gathering dust un
July 2018
Keeping your cool with Marathon this Summer!
As I’ve been travelling, I’ve overheard a few heated conversations that IT services projects are stalling or on hold, because of the
Are we ready to take control of AV over IP?
Distributing audio and video signals over the IT network is an innovative approach that allows for flexible, configurable and scalab
The BIG Facts about Service-led Selling
We all know that Services are a key part of delivering customer success.
May 2018
Meet Mike. Mike is making it BIG in Services with Marathon
Mike is a Director at BURA MarkIT, a fast growing London-based reseller working exclusively with Marathon Professional Services. Wh
April 2018
The revenue impact of GDPR... on your business
You don’t need us, to tell you, that GDPR is massively over-hyped!
Your customers don’t just buy technology!
It’s surprising how many people often forget about selling managed services!
February 2018
What does AV look like in the future?
AV is an exciting place to be right now.
10 steps to achieving cyber-security for your customers
According to the government’s 2017 Cyber Security Breaches Survey, 46% of businesses experienced a cyber attack in the 12 mont
January 2018
What is the difference between GDPR and Cyber Essentials?
The GDPR has been the hot topic for many businesses recently – it comes into force in May this year and brings with it a raft
How can phishing mitigation help your customers?
Research in March 2016 established that 93% of all phishing emails contained encryption ransomware.
What benefits are there to ongoing network monitoring?
Ongoing network monitoring is becoming an increasingly essential component in effective IT delivery.
Are you ready for the GDPR in May?
The EU General Data Protection Regulation (GDPR) is scheduled to come into force in the UK in May of this year.
December 2017
Are your customers' IT systems ready for security requirements in 2018?
The General Data Protection Regulation (GDPR) is a hot topic in the IT world right now, particularly with respect to the impact poor
Do you need additional staff to help with the back-to-work push for upcoming projects in the New Year?
You might be currently up to your neck in Christmas deadlines and festive schedules but what happens after that?
How could penetration testing highlight areas of security for your customers to improve?
Penetration testing is designed to evaluate security, to highlight any flaws and to provide insight into vulnerabilities.
How strong data management can bring cohesion between your marketing and sales teams
Data management might not be the sexiest of topics but there’s no doubt that it’s a business investment that can have a
November 2017
Understaffed during the Christmas period? - Managing customer projects without getting snowed under
Christmas is a notoriously busy time for UK businesses.
3 ways that outsourcing could improve your customers support on a white label basis
We know as an IT provider, you may have a range of customers whose demands fluctuate over time.
Could you benefit from an ongoing support contract to meet varying customer requirements?
It’s a constant challenge for any business to balance the need to meet changing customer requirements with the necessity of co
Have you considered utilising a white label help desk to give your customers greater support?
A white label help desk is an outsourced solution that provides a help desk experience to your customers.
October 2017
How can you minimise the risk of unauthorised access for your clients using firewall security testing?
A firewall is a vital first line of defence against a range of potentially crippling cyber-attacks, and whether they realise it or n
How could Cyber Essentials certification benefit your customers?
Cyber Essentials is a UK-Government-backed cyber-security scheme which encourages businesses to take steps in order to prevent and p
How do GDPR regulations affect your clients and the services they offer their customers?
The new General Data Protection Regulation (GDPR) comes into force in the UK in May 2018.
How can your customers avoid being targeted by phishing scams?
Businesses are seeing an increase in the number of malicious emails being received on a daily basis, with it being estimated that ne
September 2017
How can you ensure your customers’ data governance is GDPR compliant?
As a business with a detailed data management plan in place, your customers can focus on their internal operations and day-to-day pr
Could data management be central to streamlining other areas within your customers' business?
Business is now being approach from a perspective of data and how the data that you have in-house can influence the way that differe
What you need to know about Managing Big Data for your clients
Big Data is acquired as more and more customer behaviour is being measured and monitored over time.
3 ways you could improve your clients’ customer services through data management
Every business processes different data on a daily basis, whether this is internal or customer data, and how you manage this data ca
August 2017
How can SMEs look out for cyber security threats and work to prevent them?
Cyber threats are a risk to SMEs on a daily basis, and in many cases SMEs are targeted more frequently than larger enterprises.
How could continuous monitoring improve your clients’ problem solving?
Problem solving for your clients is all about resolving problems quickly to reduce downtime.
How to fill your skills gaps over the busy summer holiday period
Summer time is often the busiest time of year for many companies.
July 2017
Are your customers oblivious to cyber security risks?
Cyber security is talked about increasingly in the news, both worldwide and on a more local level.
Why is the UK Government pushing Cyber Essentials?
According to the Cyber Securit
What could cloud computing bring to your customer’s business?
Cloud computing provides a model through which businesses can access flexible, high quality, on demand resources, including computin
How to improve RTO times following a disaster
‘Disasters’ come in all shapes and sizes for businesses.
June 2017
How can you tell when your customers need to improve their IT support?
If you don’t regularly assess your customers’ IT support requirements and whether you’re meeting these, you might
History Repeats Itself: Recent Cyber-Security Ransomware Attacks
Just a month after the WannaCry ransomware attach crippled the NHS, another ransomware attack has affected a dozen countries across
Will your customers be affected by the changes to Microsoft Azure Public Key or Certificate Pinning?
Microsoft Azure is making some changes recently which is affecting a number of customers using their services.
What monitoring could do for your clients' uptime
Downtime is one of the biggest causes of customer relationship breakdown and damage to a company’s reputation.
May 2017
How can you give your clients the highest availability systems?
Clients rely on their IT provider to set up, maintain and manage their networks and systems to ensure that they have the highest pos
What can we learn about cyber security from the latest attack on the NHS?
A large scale cyber-attack took place last week on Friday 12th May.
Have you considered using Microsoft Dynamics CRM Quick Start services?
CRM systems can help businesses to manage customer data more effectively.
Why are more businesses becoming Cyber Essentials Certified?
Cyber Essentials is a government-backed scheme that is comprised of 5 strategies which work together to actively prevent cyber attac
April 2017
What were the highlights of this year’s London Marathon?
Last Sunday, 23rd April saw the 37th London Marathon take place.
Could DevOps offer a range of benefits to your customers?
As an IT provider, it’s your role to understand the requirements of your clients and ensure you are offering the best solution
Introducing your customers to the cloud for future-proofing
Customers love it when their suppliers are proactive, taking steps to improve service or deliver something new for their clients.
Thinking of moving your files to Office365? Here’s what you need to know
If you’re looking to move your customers’ files to Office365 then it’s essential that everything is accounted for
March 2017
Why are UK businesses pressuring suppliers to be Cyber Essentials certified?
This week, the Minister of State for Digital and Culture, The Rt. Hon. Matt Hancock, made a major announcement.
How can you fill your skills gap as an IT provider?
A skills gap occurs within the IT sector when there is a lack of specific resources around a particular area or skill.
The benefits of 24/7 network monitoring for your customers' systems
Downtime for your customers’ network can be catastrophic if it is ongoing for a long period of time.
Playing Smart to Counter New Cyber Tactics
In sport, an opponent poses a challenge and a solution has to be found to counter it.
Which is the most suitable backup option for your clients?
Disaster recovery is one of the most important things you can set up for your clients, since it protects them against downtime and e
February 2017
What are the latest major changes from Cyber Essentials?
The Cyber Essentials Scheme looks to reduce cyber security threats faced by businesses such as yourselves and your customers.
How could outsourcing Help Desk Services improve your customer relationships?
If your customers require high levels of support, then offering a 24/7 Help Desk Service to your clients should be a top priority.
How to increase productivity in-house as an IT reseller
Every business wants to work at their optimum and perform to the best of their abilities.
Best practice ways for your customers to use OneDrive for Business
OneDrive for individual use is simply a personal cloud solution from Microsoft.
January 2017
Lack of IoT app testing could create security concerns for your customers
Security is a growing concern for many companies as hackers and identity theft are rife in the digital world.
The Countdown to GDPR
The countdown to when the GDPR (General Data Protection Regulation) becomes law is under way.
5 reasons to outsource your 24/7 customer support
Poor customer service and support levels are major pain points for customers, which can lead to the end of client relationships or r
The benefits of network monitoring for your clients
It’s almost a guarantee that your clients will experience downtime at some stage – whether this is due to human error, s
Could Cloud backups be useful for your customers?
The best backup solutions in the market are cloud based.
December 2016
What are the basics of GDPR Compliance?
The General Data Protection Regulation (GDPR) is the European equivalent of the Data Protection Act.
What Is the Skills Gap and How Can You Address This as an IT Vendor?
In the IT sector, the skills gap is the requirement that is not being filled by some businesses as they lack the resources in-house
Could implementing monitoring increase uptime for your clients in 2017?
Website downtime can be devastating for business, especially those operating in the e-commerce sector, or other services industries.
Why sell support contracts?
Support contracts are a way to guarantee repeat and regular income and profit even during quieter periods, which can be significant
November 2016
What to consider when deploying Windows 10 for your clients
If you’re wondering about whether you should deploy Windows 10 for your clients, there are a number of considerations to make.
Why Disaster Recovery should be a priority for your clients
Planning for unknown circumstances isn’t always straightforward, but implementing a disaster recovery plan can minimise the im
3 ways that Cloud computing enables remote working
Cloud computing, along with mobile technology, provides your customers’ employees the ability to work from any location that h
How to protect your customers from internal security threats
Recent studies by IBM
October 2016
What is DevOps and how is it useful for your clients?
As an IT provider, it’s important to always be fully aware of the best solutions for your clients and how they may benefit fro
How to Create a Bespoke Disaster Recovery Plan to suit your clients
The most effective Disaster Recovery Plans (DRPs) are tailored to the business’ needs.
Could you benefit from becoming Cyber Essentials Certified?
It’s quickly becoming the norm for IT resellers to become certified in different specialist areas.
How moving your clients to a virtualized infrastructure can increase their security
There are a number of benefits to moving to the cloud.
September 2016
What do you need to consider before migrating your clients’ infrastructure to Windows 10?
Over the past year or so, Microsoft has been offering existing customers the opportunity to upgrade to Windows 10 at no cost.
5 advantages to using a channel-only IT partner on a white label basis
Outsourcing on a white label basis is a legal way of utilising the products or services of another company and taking credit for it
What does Cloud bring to your clients’ IT infrastructure?
Cloud computing enables resources to be shared and used more easily.
Could you benefit from a White Label 24/7 support service for your customers?
IT resellers and distributors have a huge responsibility to their customers, to provide them with the best IT infrastructure and sol
August 2016
Marathon have been chosen to feature in the new G-Cloud 8 Catalogue
At the beginning of August, Marathon was pleased to announce that we partnered with Bramble Hub.
How can you help your clients overcome the most common cyber threats that businesses face?
Despite the fact that back in 2014 some high profile security breaches made big news, companies are still finding themselves vulnera
5 Features a Backup System Has To Fulfil Your Clients Needs
As an IT supplier it’s critical that you implement a backup system for your clients to maximise their uptime.
Did you manage to join Microsoft on Windows 10?
On Friday 29th July we finally saw the end of Microsoft’s offer of upgrading to Windows 10 for free.
July 2016
Marathon now offer the Implementation of Cisco Data Center Unified Computing
Marathon has now introduced a new service for our clients.
5 steps to creating a high performing IT team
Every business in the channel wants to gain an advantage against competitors and improve their response times to complete projects a
Public Sector Channel Sales are suffering due to a lack of Cyber Security
There is a growing concern in the channel that government and public services sales are becoming more and more difficult and costly
June 2016
3 ways to reduce your customers' downtime
Technology and IT infrastructures are essential to the successful running of any modern-day business.
Why should IT resellers consider becoming Cyber Essentials Accredited?
An increasing number of IT resellers are now choosing to become Cyber Essentials accredited, but why is this?
Have you considered outsourcing to fill your skills gap over the holiday season?
Priority management is a large element of delivering client projects and IT requirements.
What could virtualisation bring to your customers?
It’s likely that some of your customers may be familiar with the idea of virtualisation, however they might not be aware of th
May 2016
Partner up! Why a growing number of IT companies are now choosing to outsource to a Channel-only Partner
As an IT provider, you may have a range of customers whose demands fluctuate over time.
How could a white labelled partner support your client’s move to a virtualised infrastructure?
Business productivity is pivotal within any company, whereby employees can work efficiently and effectively at all times.
Top 6 emerging cloud trends for 2016 and beyond
As we begin to approach the middle of the year, companies are asking what 2016 has shown so far about the future of cloud, and what
VoIP vs standard telephony… what are the benefits?
With society turning more and more to technology for their business requirements, it is no wonder that a growing number of businesse
April 2016
3 Easy Ways To Help Your Clients Improve Their Network Security
Many business owners can assure that having a small business will deter hackers from targeting them, but this isn’t the case.
3 ways to improve business performance as an IT manager
As an IT manager or provider in general, it’s vital that you are up to date with the latest technology and its reliability to suppor
What Difference Does A G-Cloud Certification Make?
Since its launch in 2012, over £900m worth of sales have taken place via the G-Cloud platform.
Could you benefit from using a white label help desk service?
Do your customers often require support throughout the day?
March 2016
Could Choosing An Outsourced Partner Be The Answer To Your Skills Gap?
The running of any business, including SMEs, entails the managing of many challenges and priorities.
What features do the best hypervisor solutions require?
There are various requirements that you should be looking for when selecting a hypervisor solution for your clients.
Why is VoIP an essential part of your clients' IT infrastructure?
VoIP, or Voiceover Internet Protocol, is slowly replacing the traditional phone line for a number of businesses.
What Benefits Could A Virtualised Infrastructure Give Your Customers?
There are many benefits that come from using a Virtual Data Centre where physical storage centres are located offsite.
February 2016
7 simple ways to improve security in-house for your clients
It seems that every few months there’s another high-scale security breach reported in the news.
Marathon has achieved Cyber Essentials and IASME Cyber Security Accreditations
We are proud to announce that Marathon has now been awarded with both Cyber Essentials and IASME Cyber Security Accreditations, allo
Decrease downtime with network monitoring services for your clients
A large amount of business today is conducted online, including communications with customers, ordering and financial transactions.
What could SCCM as a service bring to your business?
System Center Configuration Manager (SCCM) has become the latest Microsoft product to receive a revamp.
January 2016
Improving The End User's Experience of IT
Challenges for Shared Service Centres
The IT Skills Gap in the Channel
People are constantly hearing about the IT Skills Gap and it’s not just from the technology writers but also in Government and
Move Up To A Strategic Partnership With Your Clients
Most resellers are viewed purely as suppliers of IT by their clients and therefore never attain close partnership status and have no
New Year, New IT: 10 ways to renew your clients’ IT for 2016
It’s no secret that January marks an important time for many businesses as they begin to review their infrastructure and see h
December 2015
How could you get your clients connected by setting them up with VoIP?
VoIP is simply delivery of voice communications and multimedia sessions over Internet Protocol.
The importance of IT security in the hospitality industry
One of the industries with the highest risk of security breaches in the hospitality industry.
Managing your customers’ backup systems to reduce downtime
Managing your customers’ IT infrastructure involves more than simply ensuring that there are effective systems in place.
Is disaster recovery planning the key to eliminating downtime for your clients’ systems?
IT is at the centre of most businesses today, making them vulnerable to all of the problems that can come with aging infrastructure,
November 2015
How could a secure network infrastructure benefit your customers?
For most businesses, securing network infrastructure is key to everything from ongoing efficiency to effective disaster recovery.
How To Protect Your Company Against Cyber Crime By Testing Your Own Infrastructure
As sensitive data becomes more and more virtual, the more cyber security becomes of paramount importance.
Improve your client's in-house security with these 5 steps
Talk Talk is a name that has been making headlines in the last month – for all the wrong reasons
What could VoIP bring to your clients’ infrastructure?
Communications are a fundamental part of any business infrastructure and the most ideal solutions are often those which can be integ
October 2015
Marathon Provides Support and Installation Services as we partner with Synerway
Synerway is a pioneer in backup appliances.
The top 6 free things to do to improve your clients’ network security
Despite the growing awareness of cyber-crime, many businesses fail to address these threats and put measures in place to prevent the
Increase your clients’ uptime with server and network monitoring
Downtime can be a huge issue for a growing number of businesses, particularly when dealing with customers online.
Could your customers benefit from migrating their systems into the cloud?
Migrating IT infrastructure into the cloud is becoming increasingly common practice within businesses looking to store and manage th
September 2015
9 factors to look at when choosing a hypervisor to suit your client’s requirements
When you’re choosing a hypervisor for your clients, you need to consider a number of elements to ensure that the solution you
What should your clients be looking for in a backup and storage solution?
Your clients will look to you as their IT provider to give them the best possible backup and storage solutions to prevent downtime a
Mergers/ Acquisitions/ Consolidations Creating High IT Management Overheads?
More than ever organisations are needing to migrate core IT services such as Microsoft Active Directory and Exchange to new domain i
What does VoIP have to offer your clients?
Telecommunications within a business can be a huge expense, and Voice over IP (VoIP) is a fantastic way to integrate communications
Don’t let client infrastructure get in the way of IT security
The importance of having a secure and compliant IT infrastructure is becoming more and more clear.
August 2015
4 reasons that your clients should have a disaster recovery plan
As an IT provider, you’ll want to make sure that your clients are always fully prepared for any disasters that may occur.
What can high availability systems offer your clients?
It is vital as an IT provider to give your clients a system that is highly available, and operates continuously with as few issues a
5 Reasons to consider migrating your clients into the cloud
We live in a culture where businesses are becoming increasingly reliant on technology.
How to choose the most suitable backup solution for your clients’ infrastructure
As an IT provider, it’s your job to ensure that your clients are prepared for any disaster and protected against any downtime
July 2015
Could having a disaster recovery plan increase your response and recovery time?
It is hard to predict when unexpected circumstances may arise which disrupt your day-to-day business operations.
How to decide which storage solution is most suitable for your clients
Every client is different and as their IT provider it’s your job to decide which storage solutions are best suited to them.
3 ways to increase your clients’ IT security
IT providers face a huge responsibility for ensuring the highest uptime for their clients’ systems.
Should you be migrating your clients into the cloud?
Migrating into the cloud is something that is becoming more and more popular as businesses move towards an integrated approach.
Would your clients benefit from using VoIP?
Voice over IP (VoIP) converts analog voice signals into digital data in real-time using an IP address.
June 2015
The importance of high availability systems
Businesses worldwide require continued access to critical data in order to maintain their everyday operations and maintain revenue.
UK government department selects Bramble and Marathon Professional Services to review its critical IT Business Continuity and Disaster Recovery provisions
At the end of September last year, Marathon Professional Services partnered with Bramble to review the Business Continuity and Disas
How to design a secure network infrastructure for your clients
Designing a network infrastructure for your clients can be a time consuming process, demanding a large amount of planning and setup.
How can you ensure that you give your clients the best virtual backup system?
Planning IT infrastructure to meet your clients’ requirements is about fulfilling their practical needs, whilst considering th
May 2015
How to choose the best hypervisor for your client’s infrastructure
After the success of VMware vSphere, many other notable hypervisors have emerged in the market such as Microsoft Hyper-V, KVM and Ci
Security requirements are increasing for the hospitality sector
The hospitality industry has recently suffered from a number of information security breaches, including many high profile companies
How disaster recovery planning could save your clients from unexpected downtime
There is no doubt that you’ll have heard about the Holborn fire at the beginning of last month.
March 2015
It’s time to say ‘Goodbye’ to Microsoft Windows Server 2003
But do you really have to migrate your customers’ data on to Windows 2012 R2?
February 2015
Supporting your clients with their move to virtualisation
Every business requires efficiency and the ability to work productively.
Utilising a White Labelled Help Desk to Support Your Business
Does your business deal with customer support over the phone?
Bramble partner with Marathon IT Services for DEFRA review
DEFRA selects Bramble and Marathon IT Services to review its critical IT Business Continuity and Disaster Recovery provisions.
September 2014
Windows Server 2003 - The End of an Era
As I’m sure you all know Windows Server 2003 Reaches End of Life on July 14th 2015 and this presents a challenge to many organ
August 2014
The perspiration behind preparation... How Important Is Good Project Management?
Well the obvious answer is very but never is it more important than when you are part of such a big
July 2014
Technology provider for Standard Chartered City Race
On July 10th Marathon PS will be managing the technology for the Standard Chartered City Race.
Vacancies for help desk engineer, systems engineer and senior consultant
Marathon Professional Services currently have vacancies for a helpdesk engineer, a systems engineer and a senior consultant.
New range of Packaged Services now launched
Marathon launches its new range of Packaged Services.
June 2014
Are your customers still running Windows Server 2003?
Remember that it will no longer be supported after July 2015.
February 2014
Marathon Professional Services is a Technology Partner to Technology Resellers and Distributors across the whole of the UK
Marathon Professional Services is a Technology Partner to Technology Resellers and Distributors across the whole of the UK providing