Are customers cyber-ready in 2019?

According to a new Deloitte 2019 Future of Cyber survey, there are notable gaps in the ability of organisations to meet cybersecurity demands for the future.   We’ve looked through the report and found some interesting facts for you to take along, to your next customer meeting.

The research highlighted that today’s cyber leaders are focused on digital transformation as a catalyst for change. Customers acknowleded that cyber is everywhere.  Clear leadership is needed, however, to manage the pervasiveness of cyber in the new era of cloud, internet of things, artificial intelligence, and data integrity.

DOES YOUR CUSTOMER WANT MORE?

More surprisingly, the results indicate a major difference in what customers aspire to have, in comparison to their current cybersecurity capabilities. Not only do they want more, but many organisations admitted to finding it difficult to prioritise cyber risk across the enterprise, and lack management alignment on priorities and adequate funding.

Why not take the following conversation starters or feel free to find your own, from the free survey report:

IS SECURITY BEING DISCUSSED?

Nearly half of organisations, (49 percent), have cybersecurity on their board agenda at least quarterly. With only 4 percent discussing cybersecurity on a monthly basis. Clearly, this implies that customers are not discussing cyber as often as they should be.   

ARE THEY SPENDING ENOUGH ON CYBERSECURITY?

While organisations are prioritising digital transformation, only 14 percent of cyber budgets are allocated to securing transformation efforts.  Should your customers be allocating more to security as part of their projects? 

CAN THIS BE DELIVERED BY US?

Outsourcing is a growing trend that resellers can build upon, with customers turning to third parties to manage certain elements of their operations. According to 65 percent of the CISOs surveyed, 21-30 percent of total cyber operations are outsourced. 

CAN WE FIX AN ISSUE?

90 percent of the organisations surveyed experienced disclosures of sensitive production data within the past year. A majority indicated that they use Agile/DevOps for application development and then ranked DevSecOps lowest (11 percent) on their cyber defence priorities.  This would go some way to explain the issues and build a case for further investment in 2019, from customers who have experienced similar problems.

Download your free copy of the Deloitte report here or talk to the team at Marathon about our popular OneSecure service.  Together, we can help you build a case investment in security with your customers for 2019 and beyond. 

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Marathon Professional Services is your trusted IT solutions partner. We offer a range of services including Desktop Infrastructure Solutions and Virtualisation, and we act on a white-labelled basis as an extension of your business.