If your customers require high levels of support, then offering a 24/7 Help Desk Service to your clients should be a top priority. This is a great way for you to demonstrate better customer relationships, which adds value and leads to repeat business.
Every business wants to work at their optimum and perform to the best of their abilities. This can be down to in-house strategy, but as an IT reseller, it’s also about addressing the requirements that your customers have and how you can use IT to increase their in-house productivity. Here are some of the ways you can do this:
OneDrive for individual use is simply a personal cloud solution from Microsoft. If allows users to store files securely in order that they can access them from different locations and devices. ODFB is not just standard OneDrive with additional features. Instead, it is, according to Microsoft “online storage intended for business purposes”. This is managed in-house by your customers once setup, or your company as their IT provider, allowing them to share documents and collaborate with colleagues.