Disaster recovery is one of the most important things you can set up for your clients, since it protects them against downtime and ensures that data is protected and compliant with all UK regulations. However every company has different requirements, so it’s not always a “one-size-fits-all” when it comes to choosing the right backup option for your clients. Here are some considerations to make when choosing the most suitable backup option:
The Cyber Essentials Scheme looks to reduce cyber security threats faced by businesses such as yourselves and your customers. It covers a range of different threats, and recognises that businesses must take action in order to mitigate these risks.
If your customers require high levels of support, then offering a 24/7 Help Desk Service to your clients should be a top priority. This is a great way for you to demonstrate better customer relationships, which adds value and leads to repeat business.