In the IT sector, the skills gap is the requirement that is not being filled by some businesses as they lack the resources in-house to deliver particular services. Instead more and more IT companies now have to hire experienced engineers with the desired skills to fill these gaps for their customers.
Website downtime can be devastating for business, especially those operating in the e-commerce sector, or other services industries. As an IT provider, it is essential that you deliver a solution that gives your clients a highly available infrastructure. Building a reliable, efficient IT infrastructure can reduce downtime and increase consumer confidence, but can you increase uptime for your clients by implementing ongoing system monitoring?
Support contracts are a way to guarantee repeat and regular income and profit even during quieter periods, which can be significant when trying to achieve consistent monthly targets. For IT resellers having a baseline of repeatable income means that investments can be made and budgets set in a more confident way.