As an IT manager or provider in general, it’s vital that you are up to date with the latest technology and its reliability to support your clients in their business. Over the past 5 years, there has been a number of technologies that IT managers have begun to rely upon and recommend to customers. These include three components that are growing in popularity:
Since its launch in 2012, over £900m worth of sales have taken place via the G-Cloud platform. The G-Cloud program was setup as an agreement between the government and suppliers who offer cloud-based facilities. This was done so that essential resources including the processing of high end applications and storage could be delivered via cloud. So far, both customer and supplier have found it to be an extremely useful tool. Here we explain the benefits of G-Cloud Certification and the difference that it makes.
The four main services that the G-Cloud framework offers are:
Do your customers often require support throughout the day? As an IT provider, you will want your customers to be able to access the best support at all times, but there are a number of issues with providing a phone number to call. Here are some of the ways that using a white label help desk service can benefit your customer interactions and business productivity: