VoIP is simply delivery of voice communications and multimedia sessions over Internet Protocol. It’s something that your clients are most likely already aware of but may not yet have worked out how they might be able to use it to their advantage. Many believe that VoIP is simply about making cheap phone calls – which it is – but there are also some other key benefits. If you’re looking to add efficiency, help clients broaden networks and generally get clients better connected, VoIP can offer a range of benefits:
One of the industries with the highest risk of security breaches in the hospitality industry. A large volume of customer data is handled on a daily basis, including card details, names and addresses. This year alone, 5 major hotel groups have publically reported security breaches globally. This highlights the risks that need to be addressed to prevent this happening for large global names and smaller companies alike, to protect their customers and contacts.
Managing your customers’ IT infrastructure involves more than simply ensuring that there are effective systems in place. Maintenance and preventative measures are also needed to guarantee data is safe and operations can continue in the event of disaster. Backing up needs to be reliable and ensure that your customers do not experience any unnecessary downtime.