Voice over IP (VoIP) converts analog voice signals into digital data in real-time using an IP address. There are many different functions that VoIP can bring to a business however the overriding reason to move from traditional ISDN lines to VoIP is reduced cost. Popular VoIP features include conferencing, do not disturb, the ability to play music when placing callers on hold, caller ID, sending voicemail notifications to email, as well as rerouting calls to a different number if the office phone is not picked up.
Businesses worldwide require continued access to critical data in order to maintain their everyday operations and maintain revenue. The reliance on these systems means that it is vital high availability replication and backup solutions operate behind the scenes. Your clients will be no exception to this, so what will they be looking for in the systems that you’re providing them with?
Designing a network infrastructure for your clients can be a time consuming process, demanding a large amount of planning and setup. This is a sacrifice that many businesses are simply unable to make to take on new clients and expand, despite it being only a short-term requirement. There are many considerations to make before implementing a new network infrastructure design. Here are some of the things that IT providers should think about when planning a complete network overhaul for their clients.