Cyber threats are a risk to SMEs on a daily basis, and in many cases SMEs are targeted more frequently than larger enterprises. Cyber-attacks can be costly both financially and in terms of business reputation and legal standing. Awareness and preparation are key to looking out for security threats, and preventing them from materialising into a genuine threat. So what are the main things for your customers to look out for?
Problem solving for your clients is all about resolving problems quickly to reduce downtime. However, it’s also about proactive support, effectively monitoring processes and resources to prevent problems before they are able to impact day-to-day operations. So, how can you implement a continuous monitoring strategy to improve problem solving for your clients?
Summer time is often the busiest time of year for many companies. There can be times where there is a lack of staffing due to holiday time being taken, and IT companies are no exception to this rule. This can also be down to staff leaving, or simply a project coming up at the busiest time which leaves resources limited. Even the best planning ahead can still leave skills gaps during the busy summer holiday period – so how can you fill this skills gap to ensure your customers’ projects are completed?