Let’s face it, email isn’t the best way for teams to collaborate on a project. We’ve also already explored the issues created by generational differences when people work together. If you want to see this problem from the customer perspective, here is the view from the team at Mastercard. To make matters worse, employees are now increasingly working across different regions, time-zones and places of work. We can no longer expect deep integration and operational efficiency, if they have to cobble together a way to work in unison – often using unapproved third-party solutions (Dropbox anyone?).
Microsoft Teams is the hub for teamwork in Office 365. The solution is based on Office 365 groups and Microsoft Graph. It utilises the same enterprise-level security, compliance, and manageability as the rest of Office 365. It provides a feature-rich environment for groups to share data and interact with each other; providing management capabilities for collaboration, meetings, calls, and apps in one place with simple administration.
The fastest growing Business App for Microsoft – ever!
The reasons for your customer moving to Teams could vary. Launched worldwide in March 2017, it’s now used by 500,000 organisations, including 91 of the Fortune 100, according to Microsoft. We can take an educated guess that with 135 million users for Office 365, who are potential Teams users, this number is set to grow rapidly into 2020 and beyond.
What Service does your customer need?
Here are three ways that you can use Marathon Services to build your Teams sales strategy: -
1. Planning and Deployment
Your customer will have invested a lot of time and money into their infrastructure. A move to Teams requires careful planning and deployment, with the help of experienced consultants and proven processes. Consider things like projected traffic levels, authentication models, integration with other Microsoft solutions, governance and data retention policies; the list can grow quite quickly and you need the right people in the room from day one. Remember that Marathon offer free-of-charge presales support to help you position these services and ensure that you are at the forefront of the customers’ strategy.
2. Custom Development and Integration
Customers are often drawn to the fact that Teams comes with a robust development framework. This means that developers can create interesting new applications for the solution, or choose to integrate other applications with Teams. Our experts can help map integration plans and outcomes for your customer in advance, so they get the best out of the solution in the long term.
3. Migration Services
The management team may be sold on the idea of Teams, but then find that their business is using Slack, HipChat, Glib, or other collaboration tools and will need to migrate these to Teams. This is a great opportunity to show competence in your skills and provide additional services to help the customer achieve their goals.
Please get in touch for a more detailed service overview, or examples of the services outlined above. You can message us directly, email firstname.lastname@example.org or give us a call on 020 8329 1000